FAQs

常见问题

Wonder Core guarantees that all products are directly supplied by the brand or brand subsidiary and provides quality assurance. Our commitment is your guarantee of satisfaction. However, if you are not satisfied with the product received, Wonder Core also protects your right to rescind the contract of sale and purchase. Our products are currently sold through Amazon US. Please refer to the following instructions on Amazon US: https://www.amazon.com/gp/help/customer/display.html?nodeId=202075130

※ Please read the manuals of various types of products in detail to avoid the danger of improper use.

1. If you feel unwell during using this product, you should stop using it immediately. Please consult your doctor, and then use it according to the instructions.

2. To ensure safety, before each use, please check the product for damage or wear, especially screws, fixing buckles and other parts. If there is a crack or damage, you should stop using it immediately.

3. Warning: Incorrect use of posture may cause exercise injuries. To avoid exercise injury, please follow the instructions in the manual. If you have just started using this product for a few days, do not use it for more than 30 minutes each day. Excessive workout may cause exercise injury.

4. If you feel any abnormality or discomfort during exercise, please stop using it immediately to avoid exercise injury.

5. Do not use this product after a meal (at least one hour after a meal before use) to avoid discomfort.

6. Do not use this product after drinking alcohol or when you are unwell to avoid accidents.

7. Please use this product in a suitable place. Please use it on a stable ground to avoid falling or danger.

8. Please wear appropriate clothing during exercise to avoid injury or accident. If you have long hair, please tie your hair before use to avoid danger during exercise.

9. Please warm up before use to avoid exercise injury.

10. After use, please place it out of reach of children to avoid accidents.

Please do not modify or repair the product by yourself to avoid abnormal use or accident. If the product is out of order, please contact customer service.

  • Do not use this product for other purposes, as it may cause the product to collapse, be damaged, or be injured.
  • Do not use this product in a way that is not described in the manual, as this may cause injury or accident.
  • Do not use this product with two or more people at the same time to avoid injury or accident.
  • This product is for household use only. Please do not use this product for commercial use to avoid injury or accident.
  • Wonder Core provides a one-year product warranty, excluding accessories and consumables (if you modify, repair or use non-original accessories yourself and results in product damage, it will not be covered by the warranty).
  • If you have repairing needs, please contact customer service.

You can use your purchase statement or delivery note as the warranty card.

You can use your purchase statement or delivery note as the warranty card.

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