Shipping Area

We currently ship to addresses within the United States and the United Kingdom.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.

Estimated Delivery Time

Standard Shipping: 7-15 business days
Please note that delivery times may vary due to high order volume, weather conditions, or carrier delays.

Shipping Costs

Free shipping on all orders to the US and UK.

Order Tracking

After your order has been shipped, we will send you a shipping confirmation email with your tracking number. Please allow up to 48 hours for the tracking information to update.

Incorrect Addresses

Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages

We are not responsible for delays or lost packages once they are in the hands of the shipping carrier. If you experience any issues, please contact us at supportus@wondercore.com, and we will do our best to assist you.

Return Window

We want you to be completely satisfied with your purchase. If you are not satisfied, you can return your product within 30 days of receiving it.

Return Conditions

Returned items must be in unused condition and accompanied by the original packaging and receipt.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Warranty

We provide a one-year warranty for the main product, excluding sports accessories and consumables. Damage resulting from unauthorized modifications or the use of non-original parts is not covered.

Contact Us

If you have any questions regarding shipping or returns, please contact us: 📧 supportus@wondercore.com