[Last updated: December 1, 2024]
Hello, and welcome to the Wonder Core Privacy Policy!
This Privacy Policy explains how Wonder Core Co., Ltd. and its affiliates ("Wondercise," "we," "us") collect and process your personal data when you access the Wonder Core website or use any Wonder Core applications and services (hereinafter referred to as "the Services").
We highly value the protection of your privacy and strive to ensure that you can confidently use our Services. Protecting your privacy when handling personal data is of utmost importance to us, and we process personal data in accordance with the relevant protection regulations of the country responsible for the data processing.
By entering your personal data to complete the registration process or by starting to use the Services, you are deemed to have read, understood, and agreed to the following purposes and uses of your personal data that we collect, process, or utilize.
To ensure that you can comfortably use the various services and information offered by the Services, we hereby explain the privacy protection policy of the Services to safeguard your rights. Please make sure to carefully read the following content:
Types of Personal Data We Collect
We process your personal data, which broadly falls into the following categories:
Data You Provide to Us
Contact Information: This includes your name, email address, mailing address, and phone number, which you provide when registering for any Wonder Core services.
User Data: Any information related to your Wonder Core "user data" that you provide, such as the contact information listed above, username, and any other details you choose to provide to enhance your use of the services. This may include your weight, height, age, gender, general location, tags, birthdate, images, or avatars.
Portrait: If you use our Wonder Core app, this encompasses your visual likeness and portrait (e.g., through photos). Furthermore, Wonder Core fitness equipment and applications may include a camera, which is only activated with your authorization.
Storage: Utilization for media playback and temporary file storage.
Camera: The built-in QR code scanning feature requires camera access.
Crash Data: If an error occurs within the application, we collect relevant data and information. This log data may include your device's Internet Protocol (IP) address, device name, operating system version, configuration of the application when using our services, as well as the time and date of use and other statistical information.
Communication Information: Any details related to your communications/interactions with us, including calls, emails, live chats, video calls, or exchanges via social media or community forums. We may record customer and technical support calls for training and monitoring purposes and to assist with user issues. We will inform you before recording and obtain your consent for such recordings where required by applicable law.
Training Records: Documentation of your training information.
Information Related to Promotions, Sweepstakes, and Contests: Any information you provide to us related to any promotions, sweepstakes, and/or contests you participate in.
Data We Collect Automatically
Information Generated Through the Use of Services: This includes details related to registrations and courses you participate in, the Wonder Core members you follow and those who follow you, and training performance metrics such as leaderboard rankings, total training output, training speed, distance, calories burned, and your heart rate (if you have connected a heart rate monitor).
Information from Your Device: We collect information from the devices you use to access our services, whether it be your computer, smartphone, tablet, or fitness tracker. This includes the IP address, identifiers, device type, mobile carrier, browser type and language, location (as discussed below), and operating system. We may also gather data on how your device interacts with our services, such as the content you access, the pages and sites visited before and after accessing our services, the date and time of use, duration spent on the service, and other actions taken while using the service, such as preferences.
Location Information: Depending on how you use the services and your device settings, type, and connectivity, we may collect location-based information, including your IP address, GPS location, and the proximity of your smart device to "beacons," Bluetooth networks, and/or other nearby systems. You can opt in or out of our collection of location information by adjusting the settings on your device for location and Bluetooth devices; however, this may affect your ability to use certain location-related services (such as tracking your running performance).
Some of this information may be collected using cookies and similar technologies, as outlined below.
Information We Collect from Third Parties
Third-Party Applications: If you access our services through third-party applications, such as the Apple App Store or Google Play (and other similar applications, collectively referred to as "App Stores") or social networking sites (SNS) like Instagram, Twitter, or Facebook, we may collect information about you from third-party applications that you have made public through privacy settings. This may include your name, SNS user ID, App Store username, location, gender, birth date, email address, profile photo, and your contacts on SNS.
Third-Party Sources: We may receive information about you from other sources to supplement the information you provide, or if we are conducting joint marketing activities with selected partners and you have consented to our receipt of your information. Supplementary information allows us to enhance our ability to provide you with information about our business, products, and services, as well as marketing notifications that you have agreed to receive.
We utilize Paypal as our payment platform. For any transaction-related information collected, please refer to their official website to protect your rights.
How We Use Your Personal Data
We use your information for the following purposes:
To Provide Services: This includes verifying your identity and setting up your Wonder Core account, processing payments and product orders, and granting you access to our services, such as course reservations and participation, training tracking, and statistics.
Communication with You: This includes administrative matters (such as account management, terms updates, or system maintenance), providing you with information about our services (such as product delivery, logistics, and technical support), and responding to any questions, feedback, or requests you may have about our services.
Sending Marketing Information: As permitted by applicable law, we may contact you via phone, email, postal mail, or text message to provide information regarding news, offers, products, and/or services you may find interesting.
For Analysis, Research, and Improvement of Products and Services: This includes monitoring and measuring your use of our products and services, as well as conducting research/surveys to understand how they are used and how to improve them.
For Personalization and Advertising: This includes providing personalized and tailored services, offering you Wonder Core advertisements, and presenting relevant ads and content within our services.
To Ensure the Security and Integrity of Our Services: This includes detecting and combating any abuse or harmful activities affecting our services, as well as fraud, spam, and illegal activities.
To Comply with Any Applicable Laws and/or Regulations.
For Any Other Legitimate Business Purposes: This includes any incidental business purposes related to or in connection with any of the above, or any other purposes disclosed to you at the time we collect your personal information.
Cookies and Similar Tracking Technologies
Cookies are short pieces of information written to a user's hard drive by a server via a browser to distinguish between different user preferences. You can disable the collection of such information through system settings on your mobile phone or other devices. In your browser's "Privacy" tab under the "Internet Options," you can adjust your cookie acceptance level, including options to accept all cookies, receive notifications when a cookie is set, or reject all cookies. Most web browsers are pre-set to accept cookies. If you do not wish to use cookies, you can usually remove or disable them in your browser or device settings. However, please keep in mind that removing or disabling cookies may affect the functionality of our services, potentially preventing you from accessing some personalized services or participating in certain activities. To provide you with better and more personalized services, as well as to facilitate your participation in personalized interactive activities, cookies are created when you register or log in and are modified upon logout. Furthermore, to gather visitor statistics and analyze browsing patterns to understand website usage, which serves as a reference for improving this website's services, this website will write and read cookies on your browser under the principles of this policy. You acknowledge and agree that this service will set and access cookies or other technologies capable of recording relevant usage data in your browser.
Sharing Data with Third Parties
Personal data stored by this service is protected in accordance with the Personal Data Protection Act. We will not sell, exchange, lease, or otherwise disclose your personal data to other organizations or individuals without your consent. Your personal data will only be shared with third parties under the following circumstances to provide and support our Wonder Core applications and services:
With your prior consent or authorization.
When judicial or other competent authorities formally request it through lawful procedures.
To provide you with other services or preferential benefits, when it is necessary to share your data with third parties offering those services or benefits. We will fully explain the situation and inform you in advance, allowing you the freedom to choose whether to accept the service or offer.
Sharing Data with Apple Health or Google Health Connect
With your authorization, we will sync your body measurements and activities (e.g., weight, body fat, calories burned, workout duration, etc.) to Apple Health or Google Health Connect, enabling you to manage your health information in one place.
Website Security Measures
Our service hosts are equipped with firewalls, antivirus systems, and other related information security equipment and necessary security protection measures. Your personal data is protected by strict security measures, and only authorized personnel have access to your personal data. All associated personnel have signed confidentiality agreements. Any breach of confidentiality obligations will result in legal consequences. When it is necessary to entrust other units to provide services, we will rigorously require them to adhere to confidentiality obligations and implement necessary checks to ensure compliance.
Maintenance and Deletion of Personal Data
Regarding your personal data, you have the right to:
Inquire or request access.
Request a copy.
Request additions or corrections.
Request to stop collection, processing, or use.
Request deletion.
If you no longer wish to provide your personal data for use by this service, you may contact us. Upon receiving your consent, we will immediately cease using or delete your personal data. However, refusal to provide necessary personal data may impact our ability to provide related services.
We may be unable to delete your data in the following situations:
We are legally obligated to retain the data.
We need the data to establish, exercise, or defend legal rights, for example, if there are unresolved issues with your account.
Revisions to the Privacy Policy
We will amend this policy as necessary to comply with relevant laws and regulations and to ensure your privacy rights remain protected. If the content of this policy is amended, we will promptly announce the changes on the service interface to ensure you can review it at any time and safeguard your privacy.
Contact Us
If you have any questions regarding this privacy policy or wish to contact us, you can send an email to support@wondercore.com.